Specialist-Led Care in the Comfort of Your Home

Ideal for elderly patients or others with chronic illnesses or mobility issues. Also suited for seniors who wish to age in place or patients needing post-hospitalization follow-up.

While the expertise is in geriatrics, Alami’s team can care for adult patients of any age who would benefit from medical care at home. For example, “if you’re recovering from surgery or managing a condition that makes travel difficult, we can help – regardless of age.

We can handle most things at home, but if something requires hospital facilities, we’ll guide you on next steps.”You can allude to safety limits – e.g., “Certain acute emergencies or procedures still require a hospital – in such cases, we help facilitate a smooth transfer. Home care is about bridging routine and chronic care to reduce hospital visits, not replacing emergency care.

Very quickly. Once you contact us, we can usually schedule the initial assessment within [24-48 hours or a couple of days]. After the assessment and agreeing on a care plan, services can begin immediately or as per your preferred schedule

Continuity is important, so answer that Alami strives to assign a consistent care team. E.g., “Yes, as much as possible, we’ll have the same doctor and a primary nurse assigned to your loved one, so they get to know them well. In cases of scheduling conflicts, we’ll inform you and ensure any relieving nurse is fully briefed on the care plan.

Our home visits are usually conducted [state typical hours, e.g., 8am-8pm daily. We can arrange visits any day of the week, including weekends and public holidays, to suit your schedule. While we are not a 24-hour live-in care provider (i.e., we don’t station nurses round-the-clock at home), we do offer overnight nursing support in special cases through partners, or we can advise on hiring a dedicated caregiver if needed. And we always have a doctor on-call for urgent medical advice after hours.

Yes. Our team has specific experience in dementia care and stroke rehabilitation. Our geriatrician specializes in memory care and geriatric syndromes, and our nurses are trained in managing dementia behaviors compassionately. We also provide physiotherapy at home to help stroke survivors regain function. We tailor care for these conditions – for instance, engaging seniors with dementia in mentally stimulating activities during visits, and guiding caregivers on communication techniques.

Coverage depends on your insurance plan. Some integrated shield plans or long-term care insurance (like ElderShield/CareShield) may reimburse part of home medical services – we can provide medical reports to support claims. Currently, MediSave withdrawal is generally not allowed for home care services unless they fall under specific chronic disease management or approved vaccinations. We will assist you in checking what claims can be made. Regardless, we aim to keep our services affordable and will advise on any subsidies or financial aid that could apply.Item description

If it’s a medical emergency (e.g., severe chest pain, difficulty breathing, signs of stroke), you should call 995 immediately – emergency services are still critical in those situations. For any urgent but non-life-threatening changes, you can call our on-call doctor for advice. We may dispatch a medical professional to your home urgently or recommend going to a hospital if needed. Our goal is to anticipate issues early through regular monitoring, but rest assured, if higher-level care is required, we will help coordinate the transition to hospital and collaborate with hospital doctors by providing them all necessary medical information.